Answering your questions about Tera Moving Services.
Tera Moving Services has been proudly serving our
clients for 2 years. While our company might seem
relatively new, our team brings over 5 years of
extensive moving experience to the table. This blend of
fresh business perspective, coupled with our team's
seasoned expertise, ensures that we offer innovative and
reliable moving solutions. We've spent these years
honing our skills and understanding of the moving
industry, allowing us to provide exceptional service
that meets and exceeds our clients' expectations.
Yes, absolutely! Tera Moving Services takes the safety
and security of your belongings very seriously. We are
fully insured and bonded, providing you with the peace
of mind that your property is protected throughout the
moving process. This means that in the unlikely event of
any unforeseen circumstances, your items are covered.
Our commitment to ensuring the highest standards of
safety and reliability is just one of the ways we strive
to deliver superior moving experiences.
At Tera Moving Services, we strive to keep our pricing
structure simple and transparent. For local moves, our
pricing is calculated on an hourly basis. This approach
ensures that you pay only for the time we actually spend
on your move, providing a cost-effective and fair
solution. For long-distance moves, we offer a flat rate
pricing system. This flat rate is determined after a
thorough assessment of your moving needs, ensuring that
you receive a comprehensive and all-inclusive price with
no hidden costs. Whether it's a local or a long-distance
move, our goal is to provide you with clear,
straightforward pricing that reflects our commitment to
exceptional service and value.
To ensure the smoothest and most efficient moving
experience, we recommend booking your move with Tera
Moving Services at least one week in advance. This ideal
booking window allows us ample time for proper planning
and coordination, ensuring that all your specific needs
are met. By scheduling your move a week or more ahead,
you enable us to allocate the best resources and
personnel for your move. Our goal is to provide a
stress-free moving experience, and early booking is a
key step in achieving this. Of course, we understand
that sometimes last-minute moves are necessary, and we
will always do our best to accommodate your needs even
in these situations.
At Tera Moving Services, we pride ourselves on
transparency and honesty in our pricing. We guarantee
that there are absolutely no hidden fees when you choose
our services. The quote we provide after assessing your
moving needs is comprehensive and includes all potential
costs. We believe in clear communication and will
discuss all charges upfront, so you can have peace of
mind knowing there will be no unexpected expenses on
moving day. Our commitment is to provide exceptional
service at fair and straightforward prices.
Securing your move with Tera Moving Services is a
straightforward process. For local moves, we require a
deposit equivalent to the two-hour minimum charge at the
time of booking. This deposit is fully refundable if you
cancel or reschedule your move up to 48 hours before the
scheduled date, providing flexibility and peace of mind.
For long-distance moves, we require a deposit of 15% of
the total quoted price. This deposit secures your moving
date and allows us to begin the detailed planning and
resource allocation needed for a successful
long-distance relocation. Our booking process is
designed to be as customer-friendly and transparent as
possible, ensuring your move is locked in with
confidence and ease.
Contact us
Contact information
Thank you for considering us for your moving needs. We will
get back to you as soon as possilbe.